Hello!
When you open a ticket for the first time we need some infos like:
- Where are you located?
- Who is your distributor?
- Write you serial number ( you can find it on a silver sticker near power cord)
- Are you the first owner?
- Explain your issue with as much as details as possible and if you can add pictures and videos of the issue.
Thanks!
Andrea DM
PB Customer Support
READ BEFORE YOU OPEN A TICKET Print
Modified on: Fri, 9 Dec, 2022 at 4:00 PM
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