FAQ - ALIEN

READ ME - Please be carefully when open the playfield.
Please be carefully when open the playfield. Cables may not have been strip tied properly. Orange arrows indicates Cables that need to be put on skir...
Mon, 28 Jun, 2021 at 4:25 PM
CABINET I/O NOT FOUND
This is a know issue. We have found the problem. And it will be resolved in next update. - This is also related to black screen. Workaround for now is po...
Tue, 18 May, 2021 at 4:07 PM
Sticky weapons targets
Pinball Brothers did a design error on this. All customers that are affected with the "Sticky" weapons target will receive a care package.  We...
Sun, 27 Jun, 2021 at 5:42 PM
Trough - Adjustments
Adjustment to coil bracket on Trough mechanics from factory can case miss count to ball's in multiball mode. This was discovered during Ambush multiba...
Sun, 27 Jun, 2021 at 3:57 PM
Alien Game rules
here is a link to the unofficial game rules, our will look very similar. But the basics is right on.  Game rules Alien
Thu, 24 Jun, 2021 at 7:21 PM
Volume is "flickering" up/down
After game boot, I see volume is changing rapidly up and down. 1. Check the fuses in playfield controller box. 2. Check the power cables from playfield c...
Tue, 13 Jul, 2021 at 2:24 PM
At times the game will not recognize any of the coins
Open solution in new tab
Thu, 6 May, 2021 at 10:32 PM
Auto launch - firing during gameplay
"I am occasionally getting the auto launch will keep firing when no ball is there during gameplay" We are working on the issue.
Tue, 1 Jun, 2021 at 9:40 AM
Issue Xeno Calibration
Xeno calibrate sometime, and failed sometime, sometime it bite the tongue after "try" to calibrate. Root to the issue was: "I have found...
Fri, 25 Jun, 2021 at 11:52 AM
Sound, no bass?
I wonder if there is something wrong with speakers / sound on my machine. 1. Test sound by go into Service menu -> Test -> Sound. 2. Check conne...
Mon, 26 Apr, 2021 at 1:46 PM